Take Care of Your NeuroTechnology™ and It Will Take Care Of You: Regular maintenance and care of your NeuroTechnology™ is critical to the success of the devices and for success in treating your hearing loss.

  1. Daily Care: be sure to use the provided lint-free cloth to wipe down your technology at the end of each day. This regiment will insure that oils from the skin, cerumen (ear wax), dandruff, etc., will not build on the unit and prevent proper stimulation of the auditory system. You may also find that the provided pick/brush can be helpful at removing cerumen embedded in the domes.
  2. Weekly Maintenance: Your NeuroTechnology™ must be provided an ample supply of power to run properly. Your batteries will be expected to last between 4-7 days, depending on your use, connectivity to devices (i.e. Bluetooth connectivity to your phone, tablet, home TV,) etc. When you hear the audible battery warning tone, be sure to change batteries in both units at the same time. For those patients with rechargeable batteries, be sure to properly place the units in the charging station every evening to obtain a full charge.
  3. Monthly Care: It is important that
    both the domes and the wax filters be changed on a monthly basis (it is possible that for some patients this be done on a more regular basis depending on the amount of cerumen build-up). Domes: The dome on your NeuroTechnology™ speaker plays a critical role in the acoustic performance of your units and is specifically calculated in to the prescriptive acoustic settings. Wax Baskets: These filters have been specifically designed to prevent cerumen from entering the speaker and causing damage to the units. As cerumen builds in the basket, it can intermittently (or permanently) prevent sound stimulation from the units.

NOTE: In the rare case that your NeuroTechnology™ is malfunctioning and not providing ample stimulation please follow these 2 steps before calling the office: 1) change the batteries, and 2) change the wax basket. These are the cause of 98% of all hearing aid emergency appointments and can help save you time and travel! As always, you are welcome to call the office if you are uncomfortable with either of these and would like help.